Blog/WhatsApp & mobile money

Sending Money Home From Abroad: Avoiding Scams

Remittances support families worldwide, and attract scammers. How to choose a licensed transfer service, verify who you are paying, compare fees and avoid common remittance scams.

CyberWatch AI4 October 2026 · 2 min read
A man using a phone to send money at his desk

Millions of people send money to family in other countries every month. It is a lifeline for school fees, healthcare and building projects. Scammers target both ends: senders abroad and families waiting at home.

Choosing a service

  • Use licensed or registered services, checked with your regulator.
  • Download apps from official stores only. See fake financial apps.
  • Compare total cost: fees plus the exchange rate margin.
  • Avoid unlicensed street or social media agents. See fake transfer agents.

Verifying the recipient

  1. Save your relatives' details from a verified conversation.
  2. Confirm any new or changed account by phone call on a known number.
  3. Check the recipient name shown before confirming. See checking recipients.

Common remittance scams

Never send money to someone you have only met online, however strong the connection. See sending money to online contacts.

Related: diaspora scams. For more, see our guide to financial scams.

Frequently asked questions

How do I know a money transfer service is legitimate?

Check it is licensed or registered with the financial regulator where you live, and use its official app or website.

What if a relative asks me to send money to a different account?

Call them on their usual number to confirm before sending. Changed details are a common scam.

Is it safe to use informal transfer agents?

Unlicensed agents offer no protection if money goes missing and may be linked to fraud or money laundering.

Sources

  1. What To Know Before You Wire Money, US Federal Trade Commission
  2. Mobile Payment Apps: How To Avoid a Scam When You Use One, US Federal Trade Commission
  3. Financial Services Register, UK Financial Conduct Authority
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