Talking to Children About Strangers on WhatsApp
Conversation guides for talking to children and teens about strangers on WhatsApp: who counts as a stranger online, warning signs of grooming, and what to do if someone makes them uncomfortable.
"Don't talk to strangers" is harder online, where a stranger can become a friendly name in a chat within minutes. Children need clearer ideas: who is a stranger online, what warning signs look like, and that they can always tell you.
By age
| Age | Key message |
|---|---|
| Under 10 | "Only chat with people Mum, Dad or a carer has said are OK. If someone new messages you, show us." |
| 10 to 12 | "People online can pretend to be anyone, even another kid. Never share photos, your address or your school." |
| 13 and over | "Someone who asks for secrets, photos or to move to another app is a red flag. You won't be in trouble for telling me." |
Warning signs to explain
- Lots of compliments and attention very quickly.
- Gifts, game credit or money.
- "Don't tell your parents" or "this is our secret".
- Asking to move to another app or to video call.
- Asking for photos, especially private ones. See video call blackmail.
Promise not to overreact. Children stay quiet when they fear losing their phone. Say clearly: "If something makes you uncomfortable, tell me, and you won't be in trouble."
If something has happened
- Stay calm and thank them for telling you.
- Save evidence; do not delete the chat. See preserving evidence.
- Block and report the account.
- Report to the police, CEOP in the UK or NCMEC's CyberTipline in the US.
Related: WhatsApp safety for teens and teaching children about scams. For more, see how to protect your WhatsApp account.
Frequently asked questions
Who counts as a stranger online?
Anyone your child has not met in person through someone you trust, even if they have chatted for a long time or seem to be the same age.
What are warning signs of grooming?
Excessive flattery, gifts or money, requests for secrecy, moving to private chats or other apps, and requests for photos.
Where can I report concerns?
To the police. In the UK, report to CEOP. In the US, report to NCMEC's CyberTipline.
Sources
- CEOP Safety Centre, National Crime Agency (UK)
- CyberTipline, National Center for Missing & Exploited Children
- Infographic: A Guide for Parents - Keeping Your Kid Safer Online, US Federal Trade Commission
